Once your order is placed, we cannot cancel the order or make any changes to it.

During sale periods, delivery may take longer than usual.

You can check the latest status of your order by following this link.

Your order may be shipped in multiple parcels.

If you contacted us via our contact form between October 11 and 17, please resubmit your enquiry. Due to a technical issue, some messages may not have reached us. We sincerely apologise for any inconvenience and thank you for your understanding.