Create a Return
You may repeal your contract of purchase within 14 days of delivery.
For returns within the European Union (excluding the Canary Islands), we will send you a return shipping label at no additional cost. We will reimburse you for the purchase price (excluding shipping costs) within a maximum of 14 days after receipt of the articles.
Please note that online purchases cannot be returned to any of our stores.
Please contact our customer service if your country is not listed
Drop-Off Your Return Parcel
Once you have generated and printed your return shipping label, you can drop off your parcel at any of the following postal or parcel service locations in your country:
- Austria: ÖPAG
- Belgium: bpost
- Bulgaria: Bulgarian Post
- Croatia: Hrvatska pošta
- Cyprus: Cyprus Post
- Czech Republic: Selected Česká Pošta outlets
- Denmark: PostNord (Post Denmark)
- Estonia: Omniva
- Finland: Posti
- France: La Poste
- Great Britain: Royal Mail / Parcel Force
- Greece: Elta Post
- Hungary: Magyar Posta
- Ireland: An Post
- Italy: Poste Italiane
- Latvia: Latvijas Pasts
- Lithuania: Lietuvos Pastas
- Luxembourg: EPT
- Malta: MaltaPost
- Norway: Posten
- Poland: Poczta Polska and DHL Parcel Poland service points
- Portugal: CTT Expresso
- Romania: Posta Romana
- Slovakia: Slovenska Posta
- Slovenia: Posta Slovenij
- Spain: Correos
- Sweden: Post Nord
- Switzerland: Swiss Post
- The Netherlands: PostNL and DHL Parcel Netherlands service points