A. General description

TASCHEN (TASCHEN GmbH) strives to ensure that its services are accessible to people with disabilities. We have invested a significant amount of resources to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

We continue our efforts to constantly improve the accessibility of our site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.

We endeavor to make our website www.taschen.com accessible in accordance with the Barrier-Free Accessibility Reinforcement Act (BFSG). The range in our online store specializes in books and limited art editions, we also produce related items such as posters and postcard sets. These products can be purchased via our website.  

This accessibility statement applies to the website www.taschen.com.

B. General information on the provider pursuant to Art. 246 EGBGB

TASCHEN GmbH
Hohenzollernring 53
D-50672 Köln
Phone: +49-221–20 180-0
E-mail: contact@taschen.com

Further consumer information as well as our General Terms and Conditions can be found on www.taschen.com.

C. Legal requirements

The legal requirements result from the Barrier-Free Accessibility Reinforcement Act (BFSG), in particular from Sections 3, 14 BFSG and Annex 3 to the BFSG, with reference to the Ordinance to the Barrier-Free Accessibility Reinforcement Act (BFSGV). According to this, services for people with disabilities must be findable, accessible and usable in the usual way, without particular difficulty and, in principle, without outside help. This means

• Information on the accessibility of the service must be provided, and identification, authentication, security and payment functions must be barrier-free.
• In the case of a visual provision of service, a form of service must be set up that enables use in the absence of or with impaired vision and does not require color differentiation.
• In the case of an auditory provision of services, a form of operation must be set up that enables use in the absence of or with impaired hearing.
• In the case of a manual operating mode, an operating mode must be set up that does not require fine motor control or operation, and the operating elements must be within reach of the user.
• Operating modes that trigger photosensitive seizures should be avoided.
• A form of operation must be set up that includes functions that facilitate and simplify use with cognitive impairments.
• The privacy of users when using the accessibility functions must be preserved.
  
  

D. Status of compliance with the requirements of the BFSG

We are committed to making www.taschen.com accessible to all users. To achieve this, we have implemented various features and continuously improve our website's accessibility in line with the Web Content Accessibility Guidelines (WCAG 2.1). Our approach is built on the four core principles of accessibility: Perceivable, Operable, Understandable, and Robust.

Our key accessibility features and standards include:

Perceivable

• Text alternatives for non-text content: All images, graphics, and other non-text elements are accompanied by descriptive alternative text (alt text) so that screen readers and other assistive technologies can convey the visual content.
  - Content & Products: Alt-texts for content elements and product placements are maintained in our Content Management System.
  - Listing & Detail Pages: Product tiles use product titles as alt-text. Image sliders are labeled descriptively (e.g., "Image x of y").
  - Cart & Mini-Cart: Product images use the full edition titles as alt-text.
• Screen Reader Compatibility: The website is designed to be accessible to screen readers, and skip-to-content links enable users to jump directly to the relevant part of the page.
• Sufficient color contrast: We ensure adequate contrast between text and its background.
• Customizable display: Users can adjust text sizes, line spacing, and other visual elements in their browser settings.
• Color is not used exclusively: Color is not the sole means of conveying information, indicating an action, or distinguishing elements.
• Controllable movement and animation: Moving or animated content is controllable or has an option to disable it.
• Information in more than one sensory channel: Important information is available not only visually, but also acoustically (via screen readers) or tactilely (via Braille displays).

Operable

• Keyboard Navigation: The entire website is fully navigable using only a keyboard.
  - Users can access all menus, search functions, selectors, footer content, and product pages.
  - All interactive elements, including filters, sorting, pagination, and cart functions, are keyboard-accessible.
  - When keyboard navigation is first used, the user is offered a link to jump directly to the main content.
• Intuitive navigation and orientation: We provide consistent menu navigation, breadcrumb navigation, and clear headings to help users understand where they are and how to navigate the site.

Understandable

• Readability and understandable language: We strive for clarity and simplicity in our language.
• Predictability and consistency: The website maintains a consistent structure and behavior for links, buttons, and other functional elements.
• Form Controls: All form controls across the website have proper corresponding labels that clearly explain their functionalities. These labels are translated into all relevant languages to ensure universal understanding.
• Descriptive Buttons: All "icon-only" buttons include appropriate aria-label attributes to clearly indicate their function to screen readers. These labels are descriptive of the button's action and are translated into all relevant languages.
• Context and explanations: Where terms or concepts are complex, we provide explanations or glossaries.
• Simple instructions: Instructions for use or interaction are clear and straightforward.

Robust

• Valid and semantic code: We use standard-compliant and valid code (HTML, CSS). Content has the correct semantic HTML markup (for headlines, lists, buttons, etc.) to ensure assistive technologies can interpret it correctly.
• Name, role, value: All user interface components (form fields, buttons, links, etc.) programmatically disclose their name, role (what they are), and current value (e.g., ‘enabled’ or ‘selected’) for assistive technologies. This is done using ARIA (Accessible Rich Internet Applications) attributes when standard HTML is not sufficient.
• Compatibility: We follow established standards and best practices to ensure compatibility with current and future browsers and assistive technologies.

For more detailed information, please see also our Privacy Policy and General Terms & Conditions. 

E. Here For You - Report barriers and provide feedback

If you are experiencing difficulty with any content on www.taschen.com or require assistance with any part of our site, please contact TASCHEN Customer Support via the form on this page: https://www.taschen.com/en/company/customer-service/      

F. Market surveillance authority

As the market surveillance authority of the federal states they have established the "Market Surveillance Authority of the Federal States for the Accessibility of Products and Services" (Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen - MLBF) in Saxony-Anhalt.

The contact details of the responsible market surveillance authority are
MLBF
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Phone: (0391) 567 4530
E-Mail: MLBF(at)ms.sachsen-anhalt.de

Ci impegniamo a rispettare il livello AA delle linee guida per l'accessibilità dei contenuti web 2.1 (WCAG 2.1) del World Wide Web Consortium (W3C).

Se avete un problema o una preoccupazione riguardante l'accessibilità di questo sito, inviateci un'e-mail all'indirizzo customerservice@taschen.com con l'oggetto "WCAG". Si prega di includere l'URL della/e pagina/e web e i dettagli del problema.