In-House Sales Representative

Permanent employee, Full-time · Office Los Angeles
55,000 - 65,000 $ per year

Your tasks

Our In-House Sales Representative plays a vital role in managing in-house accounts, finding new business, supporting TASCHEN America Directors, and ensuring efficient execution of sales processes. This individual acts as a bridge between the sales team, customers, and other internal departments, focusing on in-house sales as well as administrative and operational support while enhancing customer satisfaction. The tasks include but are not limited to the below:

• Managing and growing existing in-house account base, with opportunity to travel locally for sales visits as approved by Sales Director 
• Researching and creating outreach templates for new business in various categories (specialty, gift, book trade, museums, etc), creating and tracking pipeline of prospects 
• Providing support for Sales Director and Executive Director including but not limited to the below; 

1. Maintaining and regularly updating sales materials including stock lists, order forms, Edelweiss, and catalog PDFs / Dropbox links   
2. Liaising and providing customer service support to external rep groups
3. Keeping TASCHEN branded showrooms updated with new samples, editing regularly to ensure key in-stock titles are being shown 
4. Assisting in preparing for bi-annual sales conferences and roundtable discussions by researching comparable titles, organizing sales materials, and other responsibilities as coordinated with Sales Director 
5. Compiling monthly trade newsletters for all clients 
6. Managing and tracking prospective customers and assisting with new client onboarding to ensure maximum retention 
7. Assisting with seasonal gift market follow-ups to ensure all orders are being processed and new clients have been onboarded successfully

Your profile

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
• Proven experience in sales support, sales, or customer-facing roles (B2B or B2C)
• Ability to work independently, take initiative, and handle responsibilities with minimal supervision
• Strong interpersonal and problem-solving skills
• Enthusiasm for driving consistent change and improvement to achieve company objectives
• Thrives in a fast-paced, dynamic environment while managing competing priorities
• Excellent organizational skills with a proactive mindset to identify and implement process improvements

This role is ideal for a proactive, reliable, and detail-oriented professional passionate about enabling sales success and fostering positive customer relationships while contributing to the overall goals of the company.

We offer

This is a Full Time position, based in our office in Los Angeles. Salary is commensurate with qualifications and experience ranging from $55,000 to $65,000 excluding bonuses and other benefits. This is a good faith estimate based on the expectations as laid out in the job description. The position offers a comprehensive benefits package that includes medical, dental, life insurance, 401k plan, and yearly performance reviews.

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